Refund Policy


If you wish to return an item to Skin Mama, please follow the instructions below.
    1. All items must be unopened and unused to ensure that you receive credit. Pack the item(s) securely in the original product packaging. Before sending your return shipment, please remove all extra labels from the outside of the package.
    2. Enclose the top perforated portion of the original receipt, please include your order number, the reason for the return, billing name, and address with the item(s).
    3. Send the return package to the following address (you can use the label provided on the front of your receipt).
    4. You will be responsible for the shipping costs associated with sending your returned products to Skin Mama.

ATTN: Skin Mama

12650 w 64th Ave Unit E 471

Arvada, CO, 80004

  1. The package should be shipped pre-paid through a traceable method like UPS or Insured Parcel Post. Please note: Shipping and Handling costs, gift box costs, samples, and other charges are non-refundable. 

Skin Mama reserves the right to request the reasonable opportunity to inspect the product(s) in question once returned. Skin Mama reserves the right to refuse or deny a return request or refund at any time, at our discretion. 

For more information, email support@skinmamaco.com